Refund policy
Refund Policy
At WigFetishCo , customer satisfaction is our top priority. To maintain the integrity of our business and provide the best service possible, we have established the following refund policy:
1. All Sales Are Final
All purchases made through WigFetishCo.com are final. We do not offer refunds, returns, or exchanges on any products once the purchase has been completed.
2. Exceptions for Non-Delivery
In the rare event that your order cannot be delivered due to circumstances beyond our control, you may be eligible for a refund. To qualify for a refund:
• You must provide accurate and complete shipping information at the time of purchase.
• You must contact us within 872-702-0374 days of the expected delivery date to report the issue.
3. Order Delivery
We provide tracking information for all orders to ensure transparency and accountability. If your order is marked as “delivered” by the carrier, we cannot process a refund, as delivery has been confirmed.
4. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 872-702-0374 days of delivery. We may request photos of the product and packaging to verify the issue and determine the appropriate resolution.
5. Contact Us
For any questions or concerns regarding your order, please email us at Wigfetish.co@gmail.com or call us at 8727020374. We are happy to assist you.